Policies
Privacy Policy
Dunn Co Safety LLC values the privacy of our customers. Your information will only be used for the purposes of processing your registration, fulfilling your certification requirements, fulfilling legal requirements, or communicating with you as needed. Your information will not be shared with third-party solicitors. If you wish to amend or update your personal information you may contact the office.
FERPA – The Family Educational Rights and Privacy Act of 1974 (FERPA) is a federal law that protects the privacy of education records, establishes the rights of students to examine and review their education records, and provides guidelines for the amendment of inaccurate or misleading data through informal and formal hearings. The FERPA statute is found at 20 U.S.C. § 1232g and the FERPA regulations are found at 34 CFR Part 99.
Attendance Policy
Students must arrive no later than 30 minutes after the scheduled start of class- 15 minutes max lateness for online training. Full attendance is required for completion of all courses. Absence from one course session may be compensated with a duplicate session at a future date if course is 15 hours or more in length. For example, if you miss one day of a 10 hour course, you must retake the whole course. No make-up dates are allowed for courses 15 hours or less.
More than one absence from any course will be subject to removal of the student from the class.
Registration/ Cancellation Policy
To reserve seats in class, a non-refundable deposit in the amount of 25% (minimum) of total course fee is required at time of registration. Unless otherwise indicated, course fees include the cost of all class materials and certifications. Discounted rates are available for group registrations of the same date and course, paid in full prior to class or by the end of class. Full payment is required prior to the issuance of all certifications.
Client or student cancellations are subject to forfeiture of all deposits. When authorized by Dunn Co Safety, fees may be transferred to future classes or to another student. Dunn Co reserves the right to cancel or reschedule any course date(s) for any reason, including insufficient enrollment. In such instances, deposit may be refunded or applied towards the next available training date.
Refund Policy
If you wish to receive a full refund, you must cancel your registration at least 3 days before the start of class. You may not receive a refund if you have a balance in your account from another course which you’ve completed. You must send us an e-mail / written statement of your request.
Exam Policy
Students are required to take a pre-test (prior to class start) & post-test (after class). Students are not required to pass the pre-test, however the student must past the post-test with 70 % or higher in order to pass the course.
Classroom Policy
- Vandalism is strictly prohibited in all our classes. Any student caught vandalizing our property will be removed from the class, all deposits non-refunded.
- Cell phones must be put on vibrate/ silent while the class is in session.
- Conduct: If any students are being disrespectful, disruptive, or distracted they will be removed from the classroom and will not be eligible for a refund.